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Why is BBM not working on my Tecno Android, iPhone and iPad?



BlackBerry has proved there is still demand for the Blackberry Messenger, with the firm claiming that the app has been downloaded over 20 million times by Android and iOS users, just few weeks after it was officially rolled out. 

iOS and Android users can now download the app at www.bbm.com and start enjoying all the regular BBM messaging services. They will be able to add their contacts through PIN, email, SMS or QR code scan and the app will also allow them to share photos and voice notes, and engage in BBM Groups chats containing up to 30 people.

bbm for Android

I have installed BBM on my Tecno M7 and iPad 3 and the app is running fine on both devices. While many people have welcomed it and are singing praises for BlackBerry’s trademark messaging service, some Android and iOS users are not smiling because the app is not working on their devices.

BBM is available for Android smartphones running Android OS 4.O upward as well as iPhones and iPads running iOS 6 and iOS 7.

Hence, if the BBM app is not working on your Tecno Android phone, iPhone and iPad, I guess your device doesn’t meet up with the OS version above. If your iPad is wiFi ONLY, BBM will also not work on your iPad.

To check the version of Android OS on your device, go to Settings > About Phone > Android version. For iOS users, go to Settings > General > About > Version.

If your device OS is not up to the supported versions, you can consider upgrading your Android OS and iOS. I will share tutorials on this in my future articles. Ensure you subscribe to this blog if you don’t want to miss them.



1 Comment

1 Comment

  1. Jaywon jay

    02/01/2014 at 1:13 pm

    Pls i upgraded my tecno n3 to os4.1.2 gingerbread bt it stil cnt instal bbm… Help me out

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