Few minutes ago, a friend walked up to me, complaining that whenever he dials any number on the Glo line on his Samsung phone, conditional call forwarding keeps showing on the screen. He can’t even receive calls on the phone because the calls keep diverting.
I collected the phone from him and went directly to “Call” settings via the “Settings” menu of the phone. I clicked on the “Call forwarding” options and realised that call forwarding is active on the Glo line.
Instantly, I changed the status of the “call forwarding” to deactivate it. Thereafter, he was able to receive and make calls without the “call forwarding” displaying on the screen.
So, if you are experiencing same, check the call forwarding options via the call settings of your phone.